D2 E1 (2.5h workshop)
Tracks
Track E (Cassia Level 1)
| Friday, October 25, 2024 |
| 10:30 AM - 11:00 AM |
| Stream E | Cassia Room (level 1) |
Overview
Addressing Burnout by Improving Worklife
(Michael Leiter)
Presenter
Professor Michael Leiter
Professor Emeritus
Acadia University, Nova Scotia, Canada
Addressing Burnout by Improving Worklife
10:30 AM - 1:00 PMAbstract
The workshop considers approaches to addressing job burnout by improving the relationships of people with their workplaces.
The workshop begins with participants applying the model described in The Burnout Challenge that to workplaces they have experienced and observed. The perspective poor alignment of peoples’ aspirations with workplace structures and processes. From the individual perspective the primary qualities are the core psychological motives of belonging, efficacy, and autonomy. From the workplace perspective, the primary qualities are six areas of worklife: workload, control, reward, community, fairness, and values.
The workshop explores a specific mismatch as an example for evaluating intervention approaches. Four potential approaches include Individual initiative, manager initiative, team dynamics, and policy intervention.
Participants use this framework to consider interventions addressing mismatches in actual or hypothetical workplaces. The design emphasizes active roles for employees as well as workplace leaders.
The process considers ways of encouraging participation in an intervention process, including challenges to establishing the authority for implementing programs.
The workshop will review strategies for evaluating the impact of interventions including specific measures, analysis, and reporting. The section emphasizes the importance of thorough planning to assure that workplaces make thorough, timely, and effective use of the information gathered in employee surveys.
The workshop begins with participants applying the model described in The Burnout Challenge that to workplaces they have experienced and observed. The perspective poor alignment of peoples’ aspirations with workplace structures and processes. From the individual perspective the primary qualities are the core psychological motives of belonging, efficacy, and autonomy. From the workplace perspective, the primary qualities are six areas of worklife: workload, control, reward, community, fairness, and values.
The workshop explores a specific mismatch as an example for evaluating intervention approaches. Four potential approaches include Individual initiative, manager initiative, team dynamics, and policy intervention.
Participants use this framework to consider interventions addressing mismatches in actual or hypothetical workplaces. The design emphasizes active roles for employees as well as workplace leaders.
The process considers ways of encouraging participation in an intervention process, including challenges to establishing the authority for implementing programs.
The workshop will review strategies for evaluating the impact of interventions including specific measures, analysis, and reporting. The section emphasizes the importance of thorough planning to assure that workplaces make thorough, timely, and effective use of the information gathered in employee surveys.
Learning outcomes
1. Apply a person/job mismatch model to occupational stress.
2. Design an intervention strategy for reducing a person/job mismatch.
3. Become familiar with ways to implement a collaborative approach to improving work life.
4. Become familiar with methods for evaluating interventions to address burnout.
2. Design an intervention strategy for reducing a person/job mismatch.
3. Become familiar with ways to implement a collaborative approach to improving work life.
4. Become familiar with methods for evaluating interventions to address burnout.
.....
Professor Michael P. Leiter has focused his research on job burnout throughout his career in Canada, the UK, the USA, and Australia. At Acadia University he held the Canada Research Chair in Occupational Health and Wellbeing and at Deakin University he was Professor of Organisational Psychology. He has conducted numerous research projects in organisational psychology, much of it in the healthcare sector. His collaborations, most notably with Professor Christina Maslach of University of California, Berkeley, have produced definitive publications including The Truth About Burnout and The Burnout Challenge.
While at Deakin University, he partnered with the Steople consultancy to implement Strengthening a Culture of Respect and Engagement as a workgroup intervention to improve civility and reduce burnout. He currently works as a consultant to workplaces on challenges pertaining to burnout, work engagement, and the quality of collegial relationships.
