The aim of this presentation is to share key insights from a current ARC Discovery Project on hybrid work. This project examines how work location dynamically shapes relational characteristics and experiences at work, as well as the subsequent impact on individual wellbeing and innovation. It also investigates the role of individual proactive behaviours, such as job crafting, in optimising hybrid work arrangements.

This research is underpinned by the SMART Model of Work Design, a framework that integrates decades of work design research. Drawing on findings from a daily diary study of hybrid workers, the session will present evidence showing how work location influences key work characteristics such as communication quality, feedback and support. We investigate how these characteristics influence day-level trust, meaningfulness and relatedness, and subsequently shape outcomes such as innovation and vitality. The presentation will also highlight when and for whom these effects are most pronounced and how proactive job crafting can help employees optimise their hybrid work experiences.

The goal of this session is to help attendees recognise emerging psychosocial risks associated with hybrid work and understand how work can be designed to support healthier and more effective hybrid arrangements. Attendees will gain practical insights for shaping sustainable, positive and innovative hybrid work environments within their organisation.

Collaborators on this project include Dr. Caroline Knight, Prof. Nicole Gillespie, Prof. Stacey Parker, Ms. Franzisca Fastje and John Curtin Distinguished Prof. Sharon Parker.