A2.3
Tracks
Stream A
| Thursday, October 29, 2026 |
| 3:45 PM - 4:00 PM |
Overview
Leveller or Amplifier? Investigating Generative AI Use and Socioeconomic Inequity in Hiring | 15 mins
Presenter
Mengting (Rachel) Xia
Leveller or Amplifier? Investigating Generative AI Use and Socioeconomic Inequity in Hiring
3:45 PM - 4:00 PMAbstract
A growing body of research shows that one’s socio-economic status (SES) shapes access to quality employment, with individuals from high-SES backgrounds being more likely to secure stable, well-paid, and professionally rewarding roles than those from low-SES backgrounds (Côté, 2022; Kish-Gephart et al., 2023). These disparities are not due to differences in ability or potential, but rather stem from unequal access to social and career resources (Burke et al., 2020; De Schepper et al., 2023; Tomlinson, 2017) and differences in communication and self-presentation during interviews (Sharps & Anderson, 2021).
As emerging technologies such as Generative AI (GenAI) continue to reshape hiring practices, they may offer new challenges for addressing SES-based inequities. Recent studies find that the use of GenAI can enhance applicants’ hireability by improving written materials and supporting more effective interview preparation (Canagasuriam & Lukacik, 2025; Hickman et al., 2024). However, access to and familiarity with GenAI tools appear to be unevenly distributed across socio-economic groups. A nationally representative U.S. survey indicates higher-SES individuals reporting greater awareness and higher adoption of these technologies (Angrisani et al., 2026). Drawing on Bourdieu’s (1984) theory of capital, we propose that GenAI may function as a differentiator, amplifying advantage for those who are able to use it more skillfully and strategically. Specifically, we expect that high-SES applicants are more likely to exhibit more skillful engagement with GenAI. They might use complex prompts, experiment with multiple drafts, and fine-tune the tone and structure of outputs to better align with employer expectations, improving the quality of their applications. Conversely, low-SES applicants may rely on GenAI for more surface-level assistance; for example, they may (on average) use more generic queries or rely heavily on default suggestions, resulting in content that is less tailored, persuasive, or professionally polished. These SES-linked differences in GenAI skills may influence the quality of application materials and, in turn, shape hiring outcomes.
We will recruit a socio-economically diverse sample of 190 university students in Australia (i.e., soon-to-be job seekers) to complete a 20-minute online survey. Participants will be asked to imagine that they would apply for the graduate program in a fictitious organization called CSA Supermarket. As part of the application process, they will then be asked to record a two-minute video résumé. To support their preparation, participants will be provided with access to a customized GenAI tool, which allows free-form interaction, enabling applicants to brainstorm, refine, and polish their responses.
As emerging technologies such as Generative AI (GenAI) continue to reshape hiring practices, they may offer new challenges for addressing SES-based inequities. Recent studies find that the use of GenAI can enhance applicants’ hireability by improving written materials and supporting more effective interview preparation (Canagasuriam & Lukacik, 2025; Hickman et al., 2024). However, access to and familiarity with GenAI tools appear to be unevenly distributed across socio-economic groups. A nationally representative U.S. survey indicates higher-SES individuals reporting greater awareness and higher adoption of these technologies (Angrisani et al., 2026). Drawing on Bourdieu’s (1984) theory of capital, we propose that GenAI may function as a differentiator, amplifying advantage for those who are able to use it more skillfully and strategically. Specifically, we expect that high-SES applicants are more likely to exhibit more skillful engagement with GenAI. They might use complex prompts, experiment with multiple drafts, and fine-tune the tone and structure of outputs to better align with employer expectations, improving the quality of their applications. Conversely, low-SES applicants may rely on GenAI for more surface-level assistance; for example, they may (on average) use more generic queries or rely heavily on default suggestions, resulting in content that is less tailored, persuasive, or professionally polished. These SES-linked differences in GenAI skills may influence the quality of application materials and, in turn, shape hiring outcomes.
We will recruit a socio-economically diverse sample of 190 university students in Australia (i.e., soon-to-be job seekers) to complete a 20-minute online survey. Participants will be asked to imagine that they would apply for the graduate program in a fictitious organization called CSA Supermarket. As part of the application process, they will then be asked to record a two-minute video résumé. To support their preparation, participants will be provided with access to a customized GenAI tool, which allows free-form interaction, enabling applicants to brainstorm, refine, and polish their responses.
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Mengting (Rachel) Xia is a current PhD student at Curtin University’s Future of Work Institute. Her research interests mainly focus on the future of selection, with the rapid adoption of new applicant assessment tools enabled by technological developments and the increased attention given to workplace diversity.